Connecting a Custom Domain

Using a custom domain (like www.yourstore.com) gives your store a professional appearance. Nuvi handles SSL certificates automatically once your domain is connected.

Prerequisites

A registered domain name from any domain registrar (GoDaddy, Namecheap, Google Domains, etc.)
Access to your domain's DNS settings
A paid Nuvi plan (custom domains are not available on the free plan)

Step 1: Add Your Domain in Nuvi

Go to Settings > Domains in the admin panel.
Click "Add Custom Domain".
Enter your domain name (e.g., www.yourstore.com).
Nuvi will display the DNS records you need to configure.

Step 2: Configure DNS Records

CNAME Record — Point www to yourstore.usenuvi.com
A Record (for root domain) — Point @ to the IP address shown in your Nuvi settings

Important: DNS changes can take up to 48 hours to propagate worldwide, though most changes take effect within 1-2 hours.

Step 3: Verify Domain

After configuring DNS, return to Settings > Domains and click "Verify". Nuvi will check that your DNS records are correctly configured. Once verified:

An SSL certificate is automatically provisioned (HTTPS).
Your store will be accessible at your custom domain.
The Nuvi subdomain will redirect to your custom domain.

Troubleshooting

If verification fails:

Wait at least 2 hours for DNS propagation.
Double-check the DNS records match exactly what Nuvi shows.
Make sure there are no conflicting DNS records (old A records or CNAME records pointing elsewhere).
If using Cloudflare, set the proxy status to "DNS Only" (gray cloud) during setup.