Bank Transfer / EFT Settings

Bank Transfer / EFT Settings

Bank transfer (havale/EFT) is a common payment method, especially in Turkey and other markets where customers prefer direct bank payments. With Nuvi, you can accept bank transfers as a manual payment option.

How Bank Transfer Works

Unlike Stripe or iyzico, bank transfers are not processed automatically. The workflow is:

1. Customer selects "Bank Transfer" at checkout.
2. Customer sees your bank account details on the confirmation page.
3. Customer transfers the payment from their bank.
4. You verify the payment was received in your bank account.
5. You mark the order as paid in the Nuvi admin panel.

Setting Up Bank Transfer

1. Go to Settings > Regions in the admin panel.
2. Select the region where you want to offer bank transfer.
3. Under Payment Providers, enable Manual Payment.
4. In the payment instructions field, add your bank details:

Bank Name: [Your Bank]
Account Holder: [Your Name / Company Name]
IBAN: TR00 0000 0000 0000 0000 0000 00
Branch Code: [If applicable]
Reference: Please include your order number

Confirming Payments

When a customer makes a bank transfer:

1. The order will appear in your admin panel with status "Awaiting Payment".
2. Check your bank account for the incoming transfer. Match the amount and reference number.
3. Open the order in the admin panel and click "Capture Payment" to mark it as paid.
4. The order status changes to "Completed" and you can proceed with fulfillment.

Best Practices

• Always ask customers to include their order number as the payment reference — this makes matching payments much easier.
• Set a payment deadline (e.g., 3 business days) and communicate it clearly on the confirmation page.
• Check your bank account regularly for incoming transfers.
• Consider offering bank transfer alongside a card payment option so customers have a choice.

Limitations

Bank transfer is a manual process, so it requires more effort to manage compared to automated payment providers. It is best suited for stores with moderate order volumes or markets where bank transfer is the preferred payment method.